CASA LAGREE PRIVACY POLICY

Effective Date: September 1, 2025

Casa Lagree (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us through Walla’s booking system, branded app, or two-way texting features.

1. Information We Collect

We may collect the following information when you use our website, app, or services:

  • Personal information: Name, email address, phone number, billing details, and account login.

  • Booking information: Class reservations, membership details, attendance history.

  • Communication data: Messages sent via Walla’s two-way texting or app notifications.

  • Payment information: Processed securely through third-party providers (we do not store your credit card details).

  • Technical data: IP address, cookies, device type, and browsing activity.

2. How We Use Your Information

We use your information to:

  • Manage your account, bookings, memberships, and payments.

  • Communicate with you via email, SMS, or push notifications.

  • Provide customer support and respond to inquiries.

  • Send promotional updates, offers, and studio news (you may opt out anytime).

  • Improve our services, website, and app functionality.

  • Comply with legal, regulatory, and security obligations.

3. Text Messaging (SMS) & App Notifications

By providing your phone number, you consent to receive transactional texts (e.g., class confirmations, reminders, cancellations) and promotional texts (offers, updates, events).

  • Message and data rates may apply. Frequency may vary.

  • You may opt out at any time by replying STOP or following opt-out instructions in messages.

  • For help, reply HELP or contact us directly.

4. How We Share Information

We may share information with:

  • Service providers: Such as Walla (booking and texting platform), payment processors, website hosting, and analytics.

  • Legal obligations: If required by law, subpoena, or legal process.

  • Business operations: In case of a merger, acquisition, or business transfer.

We do not sell or rent your personal information to third parties.

5. Photos & Media

We may capture your photo for two purposes:

  • Profile Use: Your photo may be attached to your account profile for identification and personalization.

  • Marketing Use: Photos or videos may be taken during classes, events, or studio activities for promotional purposes, including use on our website, social media, advertising, and printed materials.

By participating, you grant Casa Lagree permission to use, reproduce, and publish such images without compensation, and you waive any rights to review or approve the final materials. If you prefer not to appear in marketing-related images, please notify us in writing and we will make every effort to honor your request.

6. Data Security

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We take measures to protect your information against loss, theft, misuse, and unauthorized access - following industry-standard practices to safeguard your data.

7. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request access to the personal information we hold about you.

  • Request deletion of your personal data (subject to legal exceptions).

  • Opt out of the sale of personal information (we do not sell personal data).

  • Exercise your rights without discrimination.

To make a request, please contact us using the details below.

8. Cookies & Tracking

We may use cookies and similar technologies to improve site performance, analyze usage, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect site functionality.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with the “Effective Date” at the top.

11. Contact Us

For privacy questions, opt-out requests, or data inquiries, contact Casa Lagree at:

12812 Philadelphia St, Whittier, CA 90601

Email: info@casa-lagree.com